Question 1

What areas of Austin do you serve?

Accepted Answer

We focus on a select group of Austin neighborhoods so we can deliver a truly premium standard: West Lake Hills/Westlake (78746), Tarrytown and Clarksville (78703), South Congress, Zilker and Travis Heights (78704), and Barton Creek/Southwest Austin (78735). Not sure if you're in our area? Just reach out and we'll confirm.

Question 2

What cleaning services do you offer?

Accepted Answer

Standard cleaning, deep cleaning, recurring cleaning, move-in/move-out cleaning, post-construction cleaning, and short-term rental and Airbnb turnovers. If you're not sure which fits, tell us about your home and we'll recommend the right one.

Question 3

How much does a cleaning cost?

Accepted Answer

Pricing depends on the size and condition of your space, the type of clean, and how often you'd like service. You'll see clear, fair pricing up front — no hidden fees and no upsells. Recurring clients receive preferred member pricing.

Question 4

What's the difference between a standard clean and a deep clean?

Accepted Answer

A standard clean maintains an already-tidy home — surfaces, kitchen, bathrooms, and floors top to bottom. A deep clean is a full reset that adds the detail and build-up: baseboards, grout, cabinet fronts, vents, and more. New clients usually start with a deep clean, then maintain with standard visits.

Question 5

Do I need to be home during the cleaning?

Accepted Answer

No. Many of our clients give us secure access instructions so we can clean while they're away. You're also welcome to be there — whatever you're most comfortable with.

Question 6

Are you insured, and are your cleaners vetted?

Accepted Answer

Yes. Clear Canvas Cleaners is insured, and every member of our team is background-checked and trained to our detailed, room-by-room standard — because we know we're working inside your home.

Question 7

Do you bring your own supplies and equipment?

Accepted Answer

We do. Our team arrives with premium, eco-friendly products and all the equipment needed for a thorough clean. If you'd prefer we use your products or have sensitivities to certain ingredients, just let us know.

Question 8

How do I book, and how far in advance should I schedule?

Accepted Answer

Booking takes just a few minutes — book online or call/text 737-312-6066. We recommend booking as early as you can, especially for move-out and short-term rental turnovers, but we'll always do our best to accommodate shorter timelines.

Question 9

What is your satisfaction guarantee?

Accepted Answer

Your satisfaction is the standard we clean to. If you're not completely happy with your clean, let us know within 24 hours and we'll return to re-clean the area at no additional cost.

Question 10

What is your cancellation or rescheduling policy?

Accepted Answer

Changes made 72 hours or more before your appointment are free. Rescheduling within 72 hours is $25, and cancelling within 72 hours is $50. If your cleaner has already been dispatched or can’t get into your home at the scheduled time, a $100 fee applies instead of the rescheduling or cancellation fee. Recurring clients can skip or move a visit by text or email.

Frequently Asked Questions

If it’s not perfect,
we make it right.

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Frequently Asked Questions

1. What areas of Austin do you serve?

2. What cleaning services do you offer?

3. How much does a cleaning cost?

4. What's the difference between a standard clean and a deep clean?

5. Do I need to be home during the cleaning?

6. Are you insured, and are your cleaners vetted?

7. Do you bring your own supplies and equipment?

8. How do I book, and how far in advance should I schedule?

9. What is your satisfaction guarantee?

10. What is your cancellation or rescheduling policy?

If it’s not perfect, we make it right.

Services

Company

More

Get In Touch

If it’s not perfect,
we make it right.